Frequently Asked Questions

Questions, answered.

Everything you need to know about ordering, pickup, delivery, storage, reheating, nutrition, and allergens.

How does Fuel Works Kitchen work?

Choose your meals and drinks from the weekly menu, pay securely online, and select an available pickup or local-delivery option at checkout. We prepare your order fresh, then you heat, eat, and get on with your day.

When is the weekly order deadline?

Place your order by Thursday for the next weekly drop. Availability can change as items sell out, so ordering early is recommended.

Where do I pick up my order?

Pickup is available Wednesdays and Saturdays at Fuel Works Kitchen LLC, 7 Commercial Ave, Fairview, NJ 07022. Available pickup time windows are shown at checkout and in your order confirmation.

Do you deliver?

We offer local delivery throughout Northern New Jersey. Standard local delivery is available within 15 miles of our Fairview kitchen, with premium local delivery available from 15 to 25 miles. Enter your address at checkout to see available options and pricing. We also ship throughout the United States in insulated cooler bags or boxes.

How should I store my meals?

Refrigerate meals promptly at 40°F or below. Enjoy refrigerated prepared meals within 3–4 days unless the package has a different use-by date. If you will not eat a meal within that window, transfer it to a freezer-safe, airtight container and freeze it.

How do I heat my meals?

Microwave: Loosen or vent the lid and heat for about 2 minutes. Stir or rotate the food, then continue in 30-second intervals until the center reaches 165°F.

Oven: Remove all food from the plastic container and place it in an oven-safe dish or on a sheet pan. Heat at 350°F until the center reaches 165°F. Heating time varies by meal and appliance.

Are the containers microwave safe?

Yes. Our meal containers are microwave-safe. Loosen or vent the lid before heating. For oven reheating, always transfer the food to an oven-safe dish.

Can I freeze my meals?

Yes. Freeze meals before the refrigerated use-by date in airtight, freezer-safe packaging. Thaw in the refrigerator or reheat from frozen, and heat to 165°F before eating. Texture may change after freezing.

Where can I find calories and macros?

Nutrition information is shown on each meal’s product page. Values are estimates based on recipes and portion sizes; natural ingredient and preparation differences can cause variation.

What if I have a food allergy?

Review product ingredients before ordering. Our shared kitchen handles milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat, soy, and sesame, so cross-contact is possible. Customers with severe allergies should call (973) 761-3185 before ordering.

What if my order is damaged, incorrect, or missing an item?

Contact us within 24 hours at info@fuelworkskitchen.com or (973) 761-3185. Include your order number, a description of the issue, and a photo when possible so we can review it and make it right.

How should I store juices and infused waters?

Keep drinks refrigerated at 40°F or below, shake gently before serving when appropriate, and follow the use-by date on the bottle. Do not drink a product if its seal is broken, the bottle is swollen, or it has an unusual odor or appearance.